Admissions Process

Client entering the admission process at Horizon

Your Initial Call, Website Enquiry, or Email

Reaching out is the first and most important step in your journey toward recovery. Whether you contact us by phone, website inquiry, or email, our clinically trained admissions counselor will respond confidentially. During this initial conversation, we will gather some basic information about your situation and explain our treatment programs, answering any questions you may have.

If you submit your inquiry through our website or email, please include your telephone number with the country code. Our admissions counselor will call you back promptly—often within the hour, depending on the time of day.

Comprehensive Clinical Assessment

Once initial contact has been made, a member of our clinical team—either the admissions counselor or the clinical director—will follow up with a more detailed clinical assessment. This assessment allows us to evaluate your mental health and medical history to determine the most appropriate level of care.

At Horizon Rehab Center, confidentiality is paramount. Your personal information will only be shared with our trusted clinical team, who are dedicated to providing the highest level of care and support.

Personalized Admission Decisions

Our team carefully reviews all clinical intakes to ensure we can meet your specific needs. If we determine that another facility may be better suited for your treatment, we will connect you with one of our trusted partners. However, if we can provide the care you need, our admissions counselor will guide you through the next steps.

Admission Policies and Final Steps

If accepted into our program, you will have the opportunity to finalize your decision to proceed. Our admissions counselor will explain our policies, including the electronic policy and client agreement, which outlines participation in clinical activities and adherence to your personalized treatment plan.

To secure your place, a $2,000 USD deposit is required, with the balance payable prior to your arrival.

Preparing for Your Journey

Traveling to Thailand for treatment may feel like a significant step, but our team is here to make the process as seamless as possible. We will provide:

A detailed packing list.
Assistance with flight and visa arrangements, if necessary.
Coordination of airport pickup.

Please share your flight information in advance so we can organize your arrival.

A Warm Welcome to Horizon

Upon arrival at Bangkok airport, a member of our friendly support team will greet you and provide private transportation to our facility. Once you have rested, a thorough medical and clinical assessment will be conducted by our specialists to tailor your personalized treatment plan.

Medical Detox (if needed)

If a medical detox is required, our experienced medical team will ensure your safety and comfort throughout the process. Our hospitality staff is always on hand to support you during this time.

Clinical Treatment and Recovery

Once your detox is complete, you will begin your personalized clinical treatment program. With evidence-based therapies, holistic wellness practices, and a dedicated team, we are committed to supporting you every step of the way.