Your Admissions Journey at Horizon Rehab Center
Private. Supportive. Seamless..
Step 1: Reaching Out
Taking that first step can feel overwhelming — but it’s also the most important one. Whether you contact us by phone, email, or website enquiry, your message will be handled promptly and confidentially by one of our clinically trained admissions consultants.
During this initial call, we’ll:
Listen to your concerns
Answer any questions about our programs
Collect some basic information to understand how we can help
If you’re contacting us online, please include your phone number (with country code) so we can call you back — usually within the hour, depending on time zone.
Step 2: Pre-Admission Assessment
Once contact is made, a member of our clinical team will follow up with a confidential medical and psychological assessment. This helps us determine:
The most appropriate level of care for your needs
Whether any specialized support (e.g., detox or dual diagnosis treatment) may be needed
Your information is handled with strict confidentiality and only shared with our trusted clinical team.
Step 3: Admission Review & Decision
Every case is carefully reviewed by our admissions and clinical teams. If we believe Horizon is the right fit, we’ll guide you through the next steps. If another center may be more appropriate, we’ll connect you with one of our trusted partner facilities.
Our goal is to ensure you receive the best possible care — even if it’s not with us.
Step 4: Finalizing Your Admission
If you’re accepted into the program:
You’ll receive a client agreement explaining what to expect, including our electronic device policy and participation guidelines
You’ll be asked to confirm your place with a $2,000 USD deposit (the balance is payable before arrival)
Your admissions counselor will walk you through everything clearly and supportively.
Step 5: Preparing to Travel
Traveling to Thailand for treatment may feel daunting — but we’re here to make it easy. Once you’ve confirmed your admission, we’ll assist you with:
A clear packing list
Visa and flight support, if needed
Airport pickup coordination
Please share your flight details ahead of time so we can welcome you at the gate.
Step 6: Arrival & Welcome
When you land in Bangkok, a friendly member of our support team will greet you and provide private transportation to the center. After settling in, you’ll undergo a final medical and clinical assessment to tailor your treatment plan
Step 7: Medical Detox (If Required)
If a detox is needed, our experienced medical team will monitor and support you around the clock to ensure your safety and comfort. You’ll have access to:
24/7 nursing care
Medical supervision by licensed doctors and a psychiatrist
A calming, private environment for rest and recovery
Step 8: Begin Your Recovery
Once detox is complete, your personalized clinical program begins. This includes:
Evidence-based therapies (CBT, DBT, trauma-informed care)
Individual and group counseling
Holistic wellness practices (yoga, mindfulness, massage, and more)
Dedicated support from a multidisciplinary team
From your first conversation to your final day, we’re here to walk beside you.
Have Questions or Ready to Begin?
Contact us now for a free, confidential consultation. Your path to healing starts here.
✅ Confidential conversation
✅ English-speaking support
✅ No pressure. Just clarity.
